Types of Locates
What category does your call fall in?
Compliant Request
A compliant locate request is a non emergency request where the excavator contacts Call Okie 48 hours (2 business days) prior to excavation and not more than 10 days prior to excavation.
Emergency Locate Requests
The law provides an exception to the 48-hour (2 business days) notice in emergency cases. An emergency is an unavoidable situation that endangers life, health or property. In an emergency excavation may begin immediately. Excavators must use extra care and precaution to protect underground facilities. Excavators should try to call before digging, but if they are unable, they should call as soon as possible. All operators of underground facilities within the area of the emergency must be notified promptly.
Demolition Request
By Oklahoma law, before demolition of a structure begins, operators of the underground facilities in the geographic area shall be given at least 7 business days notice, this excludes Saturdays, Sundays and legal holidays. This notice shall be given to the notification (one call) center after the excavator has met local code requirements for a demolition permit. Important: This notice does not replace the excavator’s responsibility to notify the operators of the underground facilities directly to have the lines disconnected. This 7 business days notice is only for the intent of demolition and the excavator shall notify the one call center once again no less than 48 hours before the demolition work begins.
Design/Survey Work
A Design/Survey can be requested if future development and/or excavation will occur and the requestor needs to know the location of the underground utility lines for the design phase.
- There are 2 ways to submit this request:
- List of Companies Only – No marking of facilities needed. Call Okie will provide a list of registered members located within certain legal description. It is then the requestor’s responsibility to contact those member companies to discuss their project.
- Send a request in writing including:
- Company Name
- Contact Person
- Contact Phone
- Return Email address or Fax number
- County of location
- Legal description of location (Range, Township, Section & Quarter)
- Request can be sent to:
- Email: etkt@callokie.com
- Requestor will receive list of registered member companies by Email.
- Locate Request for design or survey – Markings of facilities needed on property - allows persons who are designing underground facilities, in the planning stage, to have a site marked for the purpose of collecting information on the location of existing facilities. Excavation is not intended in the immediate future. This is not a request for excavation and information obtained through a design/survey request is never to be used for excavation activities. A routine locate request must be submitted before excavation is to take place. Please inform the customer service representative or note in the remarks section on your request that this is a survey request for a pre-designed project.
WEB TICKETS LOGIN HERE (user must register to gain access to web entry form) or Call 800.522.6543 and speak with a customer service representative.
