Types of Locates
What category does your call fall in?
Compliant Request
A compliant locate request is a non emergency request where the excavator contacts Call Okie 48 hours (2 business days) prior to excavation and not more than 10 days prior to excavation.
Noncompliant Locate Request
A noncompliant locate request is a non emergency request where the excavator plans to dig prior to the expiration of the 48-hour (2 business days) notice required by law. A Call Okie customer service representative will submit your request to affected members as a noncompliant request. Member companies may not respond on or before the requested excavation starting time and date. If you choose to dig before giving proper notification to operators of underground facilities, you are at great risk of serious injury and damage to vital services as well as fiscal and criminal penalties imposed by state and federal agencies.
Emergency Locate Requests
Oklahoma law provides an exception to the 48-hour (2 business days) notice in emergency cases. An emergency is an unavoidable situation that endangers life, health or property. In an emergency excavation may begin immediately. Excavators must use extra care and precaution to protect underground facilities. Excavators should try to call before digging, but if they are unable, they should call as soon as possible. All operators of underground facilities within the area of the emergency must be notified promptly.
Demolition Request
By Oklahoma law, before demolition of a structure begins, operators of the underground facilities in the geographic area shall be given at least 7 business days notice, this excludes Saturdays, Sundays and legal holidays. This notice shall be given to the notification (one call) center after the excavator has met local code requirements for a demolition permit. Important: This notice does not replace the excavator’s responsibility to notify the operators of the underground facilities directly to have the lines disconnected. This 7 business days notice is only for the intent of demolition and the excavator shall notify the one call center once again no less than 48 hours before the demolition work begins.
