What Happens When I Call?
Notify Call Okie 2 to 10 business days before you dig at 800.522.6543 or dial 811 or Login Here.
When making a locate request, please have the following information ready:
Excavator name/Company name/phone number
Contact information: Name of contact and contact number(s)
Worksite information:
Type of work/excavation
Location/Address, town/city, county
Driving directions with distances may be required
Locate instructions (where digging will occur)
(Example: front, back, sides, etc…)
Additional information, including access issues
(Example: locked gates, dogs, etc…),
Special instructions
(Example: Call prior to going to site, use flags and paint)
We can accept GPS coordinates as a reference. However, directions to the dig site may also be required.
Call Okie will tell you which of our member companies will be notified about your excavation near their underground lines.
We will provide you with a reference number that serves as proof of your call.
We also keep a complete record of your call to verify your compliance with the law.
Within 2 business days of your completed call, you should receive a response from each of the notified companies.
An Emergency Request may be processed for the time when digging is scheduled to begin. An emergency is defined as: An endangerment to life, health or property where immediate excavation is required.
If you would like for the lines to be located prior to the 48 hour request time, but the situation is not an emergency, we may request the lines to be located for you by the requested time. However, you would be requesting a NON-COMPLIANT Locate request. In accordance with state law, owners of underground facilities do have 48 hours to locate the lines at your requested location. Failure to comply with the law puts you at great risk of serious injuries, damages to vital services, and fiscal and criminal penalties imposed by state and federal agencies. Please use careful consideration prior to requesting a Non-Compliant Locate Request.
