Mark Your Calendar for the Call Okie Annual Meeting!
March 28th, 2012 Join us for free training on our new web services including ticket and asset managment, excavator ticket lookup and our new Korweb system. As always, breakfast and lunch will be provided. Watch for your invitation for more details! |
Oklahoma One-Call System, Inc., your non profit one call center, remains an industry leader in service, technology, and promoting the damage prevention message. Our major strength is the commitment, dedication of our members to support the damage prevention message and to call before you dig. The Oklahoma One Call System, Inc. Board of Directors, Operating Committee, Damage Prevention Councils, Regional Common Ground Alliance Partners, Oklahoma Public Awareness Liaison and your Call Okie staff are focused on safety, damage prevention, quality of service and value add to our membership. The blending of talent, resources, and commitment has continued to enhance and improve our services.
Our mission statement is simple “..to provide quality underground damage prevention and communication services for the excavators, operators and owners in the great State of Oklahoma.” Our strategic commitment and success is dependent on being “the best”. This concept applies to all levels of our organization and everything we do. We focus on our customers by offering service, variety, value, convenience, and innovative solutions unmatched in the industry. We also focus on our members by developing solutions, process and implementations that meet and exceed the value of membership. Our results reflect this commitment with our strategic principles:
We take the long-term view in our decision-making.
We will not under serve our customers or members for short-term goals. Meeting customer needs is the essence of
meeting our mission of providing underground damage prevention and high quality communications services.
Our goal is to be the dominant player.
We will continue to work to provide a blend of people, technology, and services to be an industry leader. We will
leverage our enterprise solution as new services to extend our mission success.
The best information systems and employee training are prerequisites to success in today’s world.
We have made, and will continue to make, major investments in both. We will continue to use incentive
compensation to provide an environment that attracts and retains the best people in the industry.
Community involvement is a cornerstone of our success.
We will be an active, visible part of the community. Our local presence and involvement earn us a privileged
position with our customers as the focal point for damage prevention and promotion of our vital services.
Anything done today will be obsolete tomorrow.
We will continually change by implementing programs that are focused on the ever-changing needs of our
customers and members. We are committed to identifying and implementing the best practices in our industry.
These are the principles that will ensure our continued success. The future is upon us now. We are proud to say, with absolute confidence we are ahead of the times and the best is yet to come.
As you read our One Call Membership Guide, you will see a variety of services and tools available to you to meet your individual companies damage prevention goals and objectives. We are here to help and stand ready to assist. Call with questions, call with ideas or call with complaints, we look forward to your feedback to not only deliver high quality service but to continue to improve.
R. Douglas MacMillan
Executive Director
Oklahoma One-Call System, Inc.