Call Okie is Oklahoma’s One-Call System that manages all incoming locate requests. We have 65 total employees with over 45 Customer Support Representatives (CSRs) that take statewide locate requests 24 hours a day, 7 days a week. We receive requests from those that call 811, call 1-800-522-OKIE, or from those that go online to our website and submit a web ticket. This is a FREE SERVICE. There is NO CHARGE to the excavator or homeowner.
Call Okie has over 1,100 member companies that operate underground facilities across Oklahoma. When Call Okie receives a locate request, we transmit a ticket to each underground facility operator that has services in the area. Call Okie DOES NOT mark the lines; the facility operator sends a locator to the excavation site to mark the approximate location of their underground facilities in the area.
Call Okie also provides safety and damage prevention services designed to promote public awareness about the importance of protecting our underground facilities. There are six damage prevention councils across each of the states tourism areas in addition to statewide Public Damage Prevention Regional Partner Councils. All play a valuable role in promoting safety.
Many of our member companies and locate companies help spread the message about “Calling 811 Before You Dig”, but this does not mean they work for Call Okie. Call Okie provides the communication link between the caller and the underground facility owners. It is the facility owner’s reasonability to communicate where it is safe to dig by marking the area with flags and/or paint and through communications by phone, email or in person.
Overall, Call Okie provides valuable tools and resources in preventing damages to public services. Our major strength is the commitment, dedication of our members to support the damage prevention message and to call before you dig. The Call Okie Board of Directors, Operating Committee, Damage Prevention Councils, Regional Common Ground Alliance Partners and your Call Okie staff are focused on safety, damage prevention and quality of service. The blending of talent, resources and commitment has continued to enhance and improve our services.